Bounce House and Party Rental Delivery Area
Party Rental Delivery Information
Carolina Fun Factory delivers the best in bounce house, party and event rentals to your location. Our home office is located in Moore County, NC which allows us to serve a large area within central North Carolina. If you do not see your area in the map below then please call our office at (910) 986-4774 to discuss your event needs. We are often able to travel to areas a little further out to serve corporate events, fairs and festivals.
Click on the pin drop in the map to see what the minimum order and delivery charge is for your area. Please note, depending upon the requirements of your event, the Delivery Charge is times the number of delivery vehicles required to bring the rentals to your location. For example: the rock climbing wall, trackless train, ponies/petting zoos each are delivered with their own tow vehicle. If your rental includes inflatables and a rock climbing wall then your delivery is x 2 delivery charges. We reserve the right to adjust your delivery charge to reflect the number of delivery vehicles that are required to complete your delivery and will notify you if adjustments are made.
While we make every effort to serve as many clients as possible, we are unable to serve areas that are not secured such as apartment complexes and trailer parks. Overnight inflatable rentals at a private residence MUST be in a fenced-in location.
It is also your responsibility to communicate with us prior to placing your order if there is anything that could possibly be an issue for setting up at your location such as steep terrain, gates, gym doors with no removable bars, stairs, or steps, retaining walls, etc. We offer a site check at the same charge as what your delivery charge would be for one vehicle to come to your location prior to your reservation to make sure that there will be no problem.
Once your rental items are delivered to your location, if it is determined that it is not possible to set up due to the aforementioned factors then your order will be canceled on the spot and you are still responsible for paying the full amount on the invoice.
Party Rental Delivery to Military and Gated Communities
If your residence is within a gated community such as Gates Four, Carolina Lakes, Carolina Trace, Woodlake, Beacon Ridge, Seven Lakes, and many of the other gated communities that we serve please know that it is your responsibility to have us on the guestlist for the number of days required to be able to serve your rental needs. Please list Carolina Fun Factory as the guest. Our delivery team members will be wearing shirts that identify them as Carolina Fun Factory representatives. If we arrive at the gate and are delayed due to not being on the guestlist then we will need to skip your delivery to be able to be on time for the others that are on our schedule for that day. We will come back around to your location as time permits which may mean that your delivery is late. You will accept full responsibility for the delivery team being delayed and still be subject to paying the same amount due on your invoice.
Fort Bragg and Linden Oaks communities require specific delivery personnel with gate passes to be able to access these areas. Due to the nature of our delivery and pick-up teams being scheduled to optimize trips and mileage economy, it may be necessary to schedule your delivery or pick-up on a day that these specific delivery teams are available. You must be flexible to allow us to schedule your delivery and pick up to accommodate these schedules.